Privacy Policy
1. Introduction
At Rise Entrepreneur Lab (“we,” “our,” or “us”), we are committed to protecting the privacy and personal data of all visitors, users, and customers who access or use our website, located at riseentrepreneurlab.com (the “Site”). We recognize and respect your rights under applicable privacy regulations, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (“CCPA”). This Privacy Policy outlines how we collect, use, store, disclose, and protect personal information, in a privacy-first and transparent manner.
2. Scope of This Policy and Data Controller Role
This Privacy Policy applies to personal data collected through the Site and any services, applications, tools, or communications provided by us. For purposes of GDPR and other applicable data protection laws, Rise Entrepreneur Lab, accessible at riseentrepreneurlab.com, is the data controller responsible for the processing of your personal data.
By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should refrain from using the Site or submitting any personal data.
3. Categories of Personal Data We Process
We process various categories of personal data to deliver services, operate our business, and communicate effectively. These include:
– Usage Data: Information about how you interact with riseentrepreneurlab.com, such as IP address, browser type, operating system, referring URLs, pages viewed, session durations, and access times.
– Account Data: Information you provide when creating an account, including your full name, email address, mailing address, and phone number.
– Profile Data: Preferences, interests, service selections, behavior patterns, previous purchases, and user configuration settings.
– Communication Data: Records of contact with our support or staff team, including inquiries, emails, live chats, and related correspondence.
– Technical Data: Device model, operating system version, hardware identifiers, browser settings, time zone, and IT infrastructure details.
– Transaction Data: Payment information (limited to permitted data types if processed directly, or through secure third-party processors), billing details, order history, and shipping or delivery information.
– Preference Data: Your opt-in/opt-out settings for marketing communications, newsletter subscriptions, event registrations, and product preference indicators.
4. Legal Bases for Processing Your Data
We process personal data only where a valid legal basis exists under applicable law. These bases may include:
– Consent: Where you have provided clear and informed permission for us to process your personal data for a specific purpose.
– Contract Performance: Where processing is necessary to fulfill a contract with you or to take pre-contractual steps at your request.
– Legal Obligation: Where we are required to comply with applicable laws or lawful government requests.
– Legitimate Interests: Where processing is necessary for our legitimate business interests, such as securing the Site, conducting analytics, or improving services, provided those interests are not overridden by your data protection rights.
5. Your Data Protection Rights
Under GDPR, CCPA, and similar regulations, you are entitled to a number of key rights:
– Right of Access: To request access to the personal data we hold about you.
– Right to Rectification: To request correction of inaccurate or incomplete data.
– Right to Erasure: To request deletion of your personal data, subject to lawful grounds for retention.
– Right to Restrict Processing: To request that we suspend processing of your data in certain circumstances.
– Right to Data Portability: To request the transfer of your data to another provider in a structured, commonly used, and machine-readable format.
– Right to Object: To object to how your data is processed where we rely on legitimate interests or for direct marketing purposes.
– Right to Withdraw Consent: To revoke consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights under applicable laws, please contact us at [email protected].
6. Security Measures
We implement and maintain industry-standard technical and organizational measures to secure your data against unauthorized access, accidental loss, alteration, or disclosure. Our safeguards include, but are not limited to:
– Secure encryption of data in transit and at rest
– Role-based access controls and authentication requirements
– Firewalls, intrusion detection systems, and regular security audits
– Secure data backups and replication
– Regular employee training on data protection responsibilities
7. International Data Transfers
We may transfer and process personal data in countries outside of your resident jurisdiction. Where data is transferred outside the European Economic Area (EEA) or equivalent jurisdictions, such transfers are conducted in accordance with applicable data transfer mechanisms, such as Standard Contractual Clauses approved by the European Commission, adequacy decisions, or lawful binding corporate rules.
We ensure that all international transfers of your personal data provide an adequate degree of protection equivalent to that provided under GDPR or other applicable laws.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, including compliance with legal, regulatory, contractual, or policy obligations. Specific retention periods by category include:
– Usage Data: Up to 12 months
– Account Data: As long as your account remains active or as required by law
– Profile Data: Up to 24 months after last interaction or update
– Communication Data: Retained for 24 months after final correspondence
– Technical Data: Up to 12 months from collection
– Transaction Data: Retention for 7 years or as required under applicable financial laws
– Preference Data: Retained until consent is withdrawn or 24 months from last update
In some circumstances, we may anonymize personal data for statistical or research purposes, in which case it is no longer considered personal data.
9. Cookie Policy
Our website uses cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device that help function and improve our Site. We categorize our use of cookies as follows:
– Essential Cookies: Required for the operation and security of the Site. These include session cookies and authentication tokens.
– Functional Cookies: Allow us to remember your preferences and personalize content.
– Analytical Cookies: Help us understand how users interact with the Site, using tools such as Google Analytics, to improve usability and content quality.
– Performance Cookies: Measure performance of features and services, aiding in service testing and development.
10. Cookie Management & Compliance
As required under GDPR and CCPA, we allow users to manage preferences regarding cookies. Upon your first visit to riseentrepreneurlab.com, you will be prompted with a cookie consent banner. You may choose to accept or reject non-essential cookies, and modify your preferences at any time via the cookie settings available on the Site.
For California residents, cookies may be considered personal information under CCPA. You have the right to opt out of the sale or sharing of this data, to the extent applicable.
11. Children’s Privacy
Our Site and services are not intended for or directed to children under the age of 13. We do not knowingly collect or solicit personal data from anyone under the age of 13. If we become aware that we have collected data from a child without verified parental consent, we will take immediate steps to delete such data. Parents or guardians who believe their child may have submitted data are encouraged to contact us at [email protected].
12. Changes to This Policy
We reserve the right to modify this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or regulatory requirements. When such changes are made, we will provide appropriate notice, which may include notification via the Site or direct communication where required.
Your continued use of riseentrepreneurlab.com following any updates to this Privacy Policy signifies your acceptance of the amended terms.
13. Contact Us
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us using the following information:
Email: [email protected]
We are committed to full compliance with applicable privacy standards including GDPR and CCPA, and welcome your inquiries regarding our data protection practices.